The internet allows every business to directly connect with every customer, and vice versa, which means almost every legacy business operation is obsolete.  Incremental improvements or simple business process cost reductions are not sufficient solutions. The goal of the book is to motivate you and facilitate your team in developing disruptive process innovations that position you and your company to succeed and lead in the internet age.

A key goal of this book is that companies will deploy the presented concepts and methods to create their FF Machine. A three-team sequential plan for design-build innovation is introduced and here we provide tools to support the process.

Click here for Excel files for four readily and easily applicable tools that facilitate the implementation of one more methods presented in the chapters.